Right to Appeal and Fair Hearing 415-05-20
(Revised 10/01 ML #2711)
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Any person who is dissatisfied by an action taken or not taken by a county social service board or the state department regarding his heating assistance application or benefits is legally entitled to appeal for an impartial review of his circumstances. The household must contact the county within thirty days of the receipt of the notice if they are dissatisfied with the action taken.
A county social service board representative should first review the issue with the applicant to assure the decision is based on accurate and complete information. If not satisfied, the applicant may submit a formal appeal notice action. No appeal form is necessary. The applicant needs to provide his name, address, social security number, and his statement of the action he is appealing and why.
See 415-50-30 for appeal process for Emergency Assistance.